Payment, Transfers and Cancellations

Payment of Balance

The balance, payable by check or credit card, is due 90 days prior to the start of your trip.  For trips in New Zealand or over New Year’s, the balance is due 180 days prior to the start of the trip.  For reservations made less than 90 days prior to departure, final payment will be due upon confirmation.  With your written authorization, we will automatically charge the balance to your credit card when it’s due.

Transfers

If a business or personal emergency should cause you to not be able to take the tour you signed up for, just transfer to another Bicycle Adventure.  You may transfer to any trip, for which space is available, scheduled to depart within 24 months of the trip you originally signed up for.  If you inform us of your need to transfer 61 days (121 days for trips in New Zealand or over New Year’s) or more before the start of the original trip, there is no charge for transferring all your payments to another tour.  Transfers made 60 days (120 days for New Zealand or over New Year’s) or fewer in advance will be considered a cancellation, and our standard cancellation policy will apply.

Cancellations by You

If you have to cancel a trip for any reason, the following refund schedule applies:

Days’ Notice Before Tour Starts	Amount of Refund All Except
91 and over	Zero (full refund)
86 to 90	10% of total trip cost
81 to 85	20% of total trip cost
76 to 80	30% of total trip cost
71 to 75	40% of total trip cost
61 to 70	50% of total trip cost
51 to 60	60% of total trip cost
41 to 50	70% of total trip cost
31 to 40	80% of total trip cost
21 to 30	85% of total trip cost
11 to 20	90% of total trip cost
0 to 10	100% of total trip cost (no refund)

For trips in New Zealand or over New Year’s, you’ll need to give us twice as much notice of a cancellation.  For example, 182 days to get a full refund, 140 days for a 50% refund, etc.

Exceptions to our cancellation policy can not be made for any reason, including weather, terrorism, civil unrest, natural disasters, or personal, family and medical emergencies.

No refunds are made for meals, services, or lodging paid for but not used.  The fee for a bicycle rental is the same for all or a portion of a trip.  All optional extras you order are considered part of the trip cost and are subject to our cancellation fees.  Requests to transfer and cancellations of confirmed reservations must be in writing and are effective upon receipt in our office. 

Cancellations by Us

Once you have received a confirmed reservation from us, we make every effort for that trip to go forward.  However, we must reserve the right to cancel any trip.

Should Bicycle Adventures cancel a trip at any time, for any reason, on which you have a confirmed reservation, we will not only refund all monies paid by you, but we will also give you a $200 credit you can use to transfer to another tour that same week or use on any trip for which space is available departing during the next two years.